HiI reset my Surface RT recently. After resetting, I could not get Windows RT 8.1 Update 3 back like before.My Windows Update now checking for update forever. I left it open for 24 hours, the process is in infinite loop.1) I tried the method reset the Windows Update components (Stop services, delete WindowsSoftwareDistribution). It doesn't work.2) I check my installed update, I can't find KB2919442.3) I can't download or update any apps from Windows Store too.
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From Sign-In Screen. To reset your Surface without signing in to Windows, you'll need the built-in keyboard located under the 'Ease of Access' icon in the lower left corner. Tap the 'Power' icon in the lower right corner of the screen and then tap the 'Shift' key. Click 'Restart' and select 'Restart Anyway' if that prompt appears.
The Surface RT integrates two system reset methods into Windows RT, so you can restore the tablet to factory default condition. The first method uses the Change PC Settings option within Windows to instigate the reset. However, if you're locked out of the Surface, this option is unavailable. Therefore, Windows also includes a restart method that runs from the login screen.
Either reset method removes all personal data and third-party apps from the system with the option to securely erase all files. The Surface RT integrates two system reset methods into Windows RT, so you can restore the tablet to factory default condition.
The first method uses the Change PC Settings option within Windows to instigate the reset. However, if you're locked out of the Surface, this option is unavailable.
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Therefore, Windows also includes a restart method that runs from the login screen. Either reset method removes all personal data and third-party apps from the system with the option to securely erase all files.
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